Steve Smith ! About Sr. Technical Writer

Steve Smith – Sr. Technical Writer Portfolio (May 2022) Theseus Content Forge

Translate Agile user stories, tasks, and bugs, complemented with SME interviews, into re-usable topics.
Exceed all release schedules and deliver minimalist, simplified documentation for UI customers, system administrators, developers, professional services, and training teams.
Experiment with structured-authoring elements/attributes to deliver a superior customer experience and minimize translation costs.
Apply website design tools to customize HTML-based documentation according to corporate writing guidelines.
Build project relationships by integrating team review comments into world-class deliverables.

Hover over any item for a detailed description.

Built user assistance for plant personnel and IT staff to proactively monitor production facility assets. (2022)
Documented IP-based phones with reusable DITA-content tools to publish user experience instructions. (2018)
Developed complex Adobe interactive forms to capture complex benefit plan information and configure the plans in a Saas Benefits Enrollment application. (2017)
Developed a taxonomy to classify all SharePoint documents using 12 metadata attributes. Able to search SharePoint libraries without knowing document organization. (2017)
Worked with eight supply chain teams to capture, document, and validate corporate procurement, warehouse, and sourcing procedures. (2014)
Created two single-sourced server Security Compliance and Validation Guides that reused 80% content. (2013)
Created reference guides for network hardware-accelerator chips with FrameMaker, Vasont CMS, and DITA writing standard. (2012)
Developed architecture diagrams, uses cases, installation guide, and GoLIVE documents for Charles Schwab session-security management. (2010)
Assembled a Texas Instruments' document portal, linking 1200 data sheets, peripheral guides, brochures, and manuals used to program (C++, C, and assembly) DSP chips. (2008)